Lifetime Guarantee

Chicago Cutlery knives are warranted to be free of defects in material & workmanship under normal household use for the lifetime of the product. Any piece found to be detective will be repaired or replaced at no charge with the same item or an item of equal or greater value. This warranty is not valid for products damaged by misuse, for purposes other than normal household use, or failure to follow the manufacturer’s use & care instructions. 

Should you experience any problem with your product, please keep it. You may be asked to return it.

Call us at 1-800-999-3436 (North America).

Hours of operation
Monday - Thursday 8:00 a.m. until 6:00 p.m. EST
Friday 8:00 a.m. until 5:00 p.m. EST